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Posted: Friday, January 26, 2018 1:51 AM

Job Description:/h3:
Department and Role Summary: The Systems Department has a dynamic role in Day Wireless and has developed a system that is one of the largest commercial two way carrier coverage areas in the United States. We are now at a place we need a team member to assist with administrative duties and help create intuitive, simple, duplicable interactions with our service shops, technicians, sales reps, and customers.
We also have emerging and developing products where the go to market strategy and execution requires administrative assistance and dedicated support.
This is an ADMINISTRATIVE ROLE : However the position can develop to be dynamic and expose you to many parts of the business including the technical side. We are a team that thrives on growing our people and knowledge. We believe that the success of our service is a byproduct of a happy customer
Duty Summary: The Systems Administration Specialist (SAS) is responsible for general administrative duties within the day to day operations of the Systems Department. SAS will be vital to assist sales reps, company personnel, and customers with help, how to, FAQ, processes, and ability to assist with preliminary diagnostics. SAS has an important role in streamlining and quality control in the departments new customer loading process.
Essential Functions:
Facilitate new user and subscriber on loading process
Ensure all paperwork and data is complete when new orders arrive
Process new loading from loading documents
Facilitate new loading to Systems Technician(s) for programming
Input new customers to various programs to include but not limited to tracking, billing, and regulatory
Provision, modify, and log users including but not limited to GPS/AVL systems and cellular applications
Provision, modify, and log radio and communication system user IDs, profiles
Assist sales reps, company personnel, customers with Systems Department products and application features, functions, FAQ, and interfaces as well as various pricing, plans, programs, and features
Assist Systems Manager with marketing, pricing, product sheets, parts lists, and system documents as well as with purchase orders, product orders, shipping, receiving, and general administration needs
SAS will assist communicating system changes and will have access to Systems Departments cutting edge NOC/Monitoring software
Assist with Systems team with special projects and Day to day department administration needs
Education and/or Experience:
Wireless industry experience preferred but not necessary. Proficient with Microsoft and MS Office products. Experience and proficient with web interface and cellular applications. Willingness to learn the product and services you are supporting. This position will be exposed to general radio and networking, but not necessary to know. Must be positive attitude, professional at all times and communicate effectively over the phone, in person, and via email.
Company Description:/h3:
Day Wireless Systems and Reliance Connects
Day Wireless Systems : Founded in 1969, Day Wireless Systems is the largest full:service wireless integrator in the West and the largest Motorola outlet (in the US) serving clients all over the country from 26 offices primarily in California, Oregon and Washington.
Day Wireless Systems provides design, construction, licensing, sales, rentals, installation, service, products and maintenance for a wide range of high:performance wireless voice, data and video applications.
Reliance Connects (formerly known as Cascade Utilities and Rio Virgin Telephone and Cablevision) is your local source for superior voice, video, and broadband services. We are your connection to the world for entertainment, information, and communications. Reliance has a long standing tradition of being your local reliable choice.
Reliance Connects strives to enrich the lives of our customers, employees, and the community through


• Location: Milwaukie, Portland

• Post ID: 26294142 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018