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Posted: Wednesday, September 6, 2017 9:17 AM

Towne Park is America's premier parking services expert for the hospitality and healthcare industries. We are 13,000 teammates delivering specialized hospitality services to 750 locations nationwide, ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers. Towne Park team members park people's cars thousands of times a day and night. However, parking cars - or performing any of the many other services we offer - is not what drives Towne Park. It is the reward of knowing we are making a positive difference for our clients, by making life easier and brighter for the guests, visitors, and patients we serve. JOB SUMMARY The Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure. DUTIES AND RESPONSIBILITIES Guest Service Maintains pleasant, friendly and professional demeanor with all customer, co-workers, and clients Acknowledges and greets customer within five feet with a professional and friendly demeanor Uses guest last names during interactions Uses salutation of the day and welcomes guests to the location Practices proper Towne Park phone etiquette Posts up in designated areas when not completing tasks Runs at top speed to park and retrieve vehicles and drives slowly and cautiously Assists guests with bell services and luggage storage as needed (when applicable) Opens all vehicle and property doors for guests Assists customers with directions, taxis, reservations and other inquiries Provides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area Delivers messages, items and/or guest amenities as requested Transport guests to appropriate places that are approved by the location (when applicable) Explains parking rates and retrieval procedures to guests upon arrival JB.0.15.LN Valet Attendant,Parking Attendant/Valet,Parking Attendants


• Location: Portland

• Post ID: 22896972 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017