Home > Portland jobs > Portland management/professional

Posted: Thursday, March 8, 2018 3:27 PM


Ergo Errands is Portland’s premier house cleaning service, founded in 2008.
Our company culture is continually evolving and growing. We like to work hard, have fun and work to foster a positive work community. We advocate for fair and livable wages for our entire team and support the #fightfor15 minimum wage movement.

Do you love being busy on your feet and in the action, but enjoy working behind the scenes of a small business? Enjoy the best of both worlds as a Human Happiness Coordinator at Ergo Errands. This is a unique hybrid position that is part time office and part time field work, that adds up to full time hours. 2-3 days in the office, 2-3 days cleaning in the field per week. Your schedule will be Monday - Friday with weekends off.

You must be proficient in computer, technical, writing, accounting, communication and people skills. This is a customer service and HR focused position. Management experience in customer service, dispatch, or HR is preferred. You will work in a variety of cloud based platforms, mail programs, etc. In other words, you are a master modern communicator and easily adapt to working in various app platforms.

Position 1: Monday - Wednesday in the office, Thursday - Friday in the field
Position 2: Monday - Wednesday in the field, Thursday - Friday in the office

Office Hours; 7am - 3pm, on field call from 3-5pm
Field Hours; 8-9am start time, variable finish time

Hours will vary between approximately 30-40 hours a week. On occasion, you may work less or more hours in the office, dependent upon staffing needs for the week.

• Training wage is $17/hr.
• Upon training completion (approx. 1-3 months), wage will increase to $19/hr.
• On or after 6 months, wage will increase to $21/hr dependent upon performance criteria.
• Eligibility for additional pay tiers, if you are in a lead or trainer role in the field.

• Up to 40 hours of sick pay per year, eligible at 3 months.
• 401K at 6 months with up to a 4% employer match pre-tax benefit.
• Work from a co-working space.
• We have a snack shack, always full of La Croix and granola bars.

• You are a people person. This is a hands on job, bridging communications with our clientele and staff. Warmth, care and understanding must be put into this position, like a purring kitten, but you must have the guts and focus of a tiger. At many points in the day, you will be required to multi-task and wear many hats all while being patient, present and level headed with others.
• Have an uncanny understanding of the logistical operations, limitations, and feasibility of client requests. You don’t promise the world to the client blindly, and understand that it is better to say “no” to business than to say “yes” and deliver a “just ok” experience.
• A self starter, with boundless energy, a team cheerleader, who is extremely comfortable dealing with ambiguity and challenging the status quo.
• You are methodical, detail oriented and so organized in your methods in such a way that you are always prepared, even in the center of a hurricane.
• You have a keen eye for creating systems out of chaos and forging new paths out of inefficiencies and operating procedures for yourself and others.
• You have a reliable vehicle + a driver’s license + a smart phone + pass a background check + have 3 reliable references.

This vital role is the bread and butter of the company’s success and your position keeps our operations running. Your areas of focus will be:

Customer Service & Sales: You will manage existing and potential client communications via email, phone, text and occasionally in person. This includes but is not limited to scheduling, follow ups, daily invoicing of clients from the previous business day.
HR & Dispatch: Our team currently fluctuates between 8-12 people. This will include daily oversight in bridging the gap between staff to client communications and staff to staff communications. Quality control, payroll, scheduling, daily outreach, planning bi-weekly all staff meetings and quarterly events.
General Office Duties / Miscellaneous Projects: There will be busy days, there will be slow days. You will fill in your time with occasional tasks and overall company growth projects. We are a small business seeking to take it to the next level. We have incredible potential for growth and opportunity. Your ability to take a project and OWN it, is essential.

Send your resume to and write a paragraph (or more) about yourself. This paragraph (or cover letter) is a requirement and you will not qualify for this position without it (A.K.A. - your first test in our interview process). Seeking a long term relationship.

• Location: 833 SE Main Street, Portland, OR 97214, Portland

• Post ID: 27132987 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018