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Posted: Wednesday, February 7, 2018 7:22 PM

Lands' End Lead #1079inPortland, ORatSears
Date Posted:2/6/2018
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Job Snapshot
+ Employee Type:
Full-Time
+ Location:
9800 Southwest Washington Square Road
Portland, OR
+ Date Posted:
2/6/2018
+ Job ID:
913816BR
About Us
Sears, Roebuck
and Co., a wholly owned subsidiary of Sears Holdings Corporation (NASDAQ:
SHLD), is a leading integrated retailer providing merchandise and related
services and is part of Shop Your Way, a social shopping experience where
members have the ability to earn points and receive benefits across a wide
variety of physical and digital formats through shopyourway.com. Sears, Roebuck offers its wide range of home
merchandise, apparel and automotive products and services through Sears-branded
and affiliated full-line and specialty retail stores in the United
States. Sears, Roebuck also offers a variety of merchandise and services
through sears.com, landsend.com and specialty catalogs. Sears, Roebuck offers
consumers leading proprietary brands including Kenmore, Craftsman, and DieHard among the most trusted and preferred brands in the
U.S. The company is the nation's largest provider of home services, with
more than 14 million service and installation calls made annually.
Job DescriptionReq/Job ID:913816BREmploying Entity:Sears, Roebuck and Co.Employment Category:Regular, Full-timeJob Function:Team LeadStore ID:01079: Sears Washington Square ORResponsible for assisting the Assistant Store Manager within the Lands End department, as well as directly executing associates responsibilities, such as, maintaining knowledge of products and using this knowledge to assist and educate customers on options available, providing customer assistance and delivering a positive customer shopping experience.
Job Requirements Performs Lands' End customer assistant job duties Supports the Softlines Assistant Store Manager in developing a high performance team by assisting in scheduling and general supervision of Lands' End associates, as well as training and coaching on product knowledge, merchandise presentation skills and customer service tactics to enhance sales Supports the Softlines Assistant Store Manager in developing a high performance team by assisting in scheduling and general supervision of Lands' End associates, as well as training and coaching on product knowledge, merchandise presentation skills and customer service tactics to enhance sales Supports the Softlines Assistant Store Manager in developing a high performance team by assisting in scheduling and general supervision of Lands' End associates, as well as training and coaching on product knowledge, merchandise presentation skills and customer service tactics to enhance sales Participates in interviews with job applicants and provides input to the Softlines Assistant Store Manager during the selection process Understands website navigation and proactively leverages technology in order to facilitate the customer experience Leads by example to provide superior customer service (i.e., locate merchandise, assist customers, answer phones, partner with store cashier when assistance is required to ring register, etc.) Acts as a role model and personally contributes to attainment of department goals Ensures that the department is easy to shop, clean and organized for customers Facilitates efficient replenishment flow and representation of merchandise, including ensuring clearance product flow Ensures optimization of credit, gift card, multi-channel and Shop Your Way Rewards opportunities Executes collateral and nonpromotional signing at product level Accompanies the Softlines Assistant Store Manager and Lands' End District Manager during the weekly business review to assist in identifying business areas of opportunity and developing action plans for improving the department's performance Assists the Softlines Assistant Store Manager and Lands' End District Manager with communications to associates regarding upcoming events, work process changes and Company/business initiatives Assists in resolving customer issues and complaints? escalates issues to Softlines Assistant Store Manager as necessary Fosters a team environment May perform limited store opening and closing activities Performs other duties and projects as assigned Ability to assist in leading and developing a team of associates Strong organizational and project management skills Ability to form strong partnerships and communicate well with store team members Ability to identify issues and recommend business solutions to the Softlines Assistant Store Manager Ability to use email and attachments, internet/intranet and computer systems to access, input, modify or print information or to execute moderately complex programs or analyses Must be 18 years of age or older#Stores

Source: http://www.jobs2careers.com/click.php?id=4897601867.96


• Location: Portland

• Post ID: 26587287 portland
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