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Posted: Thursday, September 7, 2017 8:36 AM

Company Name:Fred Meyer and Littman Jewelers
Position Type:Employee
FLSA Status:Non:Exempt
Position Summary::/h2:
Maintain complete customer satisfaction with Fred Meyer Jewelers and Littman Jewelers. Role model and demonstrate the Companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.
Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
Essential Job Functions::/h2:
: Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
: Answer and respond to customer phone calls and customer emails
: Compile a summary report for the eCommerce Manager summarizing written and telephone customer comments, forward copies to appropriate executives and department supervisors
: Manage appropriate customer follow:up, including corresponding with customers in response to inquiries and/or complaints and involving regional supervisors, as needed
: Must be able to perform the essential functions of this position with or without reasonable accommodation Minimum Position Qualifications::/h2:
: High school diploma or general education degree (GED), plus 2 years experience in the jewelry industry; or combination of relevant education and experience
: Minimum 18 years of age
: Ability to pass drug test
: Ability to work weekends and overtime on an occasional basis
: Ability to work any shift
: Ability to travel independently on a regular basis
: Maintain confidentiality
: Ability to organize/prioritize variety of tasks/projects
: Familiarity with industrial engineering terms and processes
: Proficiency with Microsoft Word, Excel, and Access
: Ability to continue education as necessary
: Accuracy/attention to detail
: Ability to work within strict time frames and resolute deadlines
: Ability to work in a fast:paced environment
: 7,000 SPH ten:key
: 60 WPM typing
: Valid drivers license Desired Previous Job Experience::/h2:
: Knowledge of Fred Meyer policies, procedures, and organizational structure
: Proficient knowledge of financial statements and budgets
Education Level:
High School Diploma/ GED Required
Required Certifications/Licenses:
Position Type:
Oregon; Washington
customer service, retail, ecommerce, jewelry, jewelers, representative, service, full time
Jobs at Fred Meyer Jewelers:Based in Portland, Oregon with over 325 stores across the United States, Fred Meyer Jewelers offers employment opportunities in Sales, Store Management, Regionals Supervision as well as opportunities in our division office in merchandise, store operations, marketing, eCommerce, real estate development and administrative support. We are always searching for individuals who share our vision of: turning life's occasions into celebrations with a timeless gift of fine jewelry. If you want to help make fine jewelry as relevant, exciting and accessible to as many people possible every day, you have found a home and the right opportunity with Fred Meyer Jewelers.
Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries operate an expanding ClickList offering : a personalized, order online, pick up at the store service : in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States. Kroger is recognized as one of America's most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their fami


• Location: Portland

• Post ID: 22899442 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017