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Posted: Friday, December 29, 2017 3:57 AM

Job Description:/h3:
Cottonwood Residential is seeking an experienced and energetic Leasing Specialist for a community in Portland, OR.
Job Title
Leasing Specialist : Residential
Scott Mountain by the Brook
7828 NE Aspen Summit Road
Portland, OR 97266
Reports to
Community Manager
Employment Type
Job Summary
If youre upbeat, positive and want to make a real difference in peoples lives, then youll be on fire as our leasing professional : who does much more than simply sell. This diverse role combines sales, customer service and marketing to lease apartment homes to interested prospects. You will lease incredible apartments in our amazing communities through product demonstration and strategic marketing. Making residents feel at home is another aspect of your position, with responsibilities that include maintaining high levels of resident satisfaction and retention. Youll also get to demonstrate your marketing prowess through web advertising and inquiries as well as keep tabs on competitors through telephone surveys and onsite visits. While many sales jobs require lots of paperwork, Cottonwoods proprietary online community management systems make lease paperwork and leasing reports an easy task. Service:minded individuals thrive in this position, as do those who enjoy selling a product that they can truly be proud of representing.
Essential Duties and Responsibilities
:Create and maintain ongoing superior customer service relationships with potential and current residents.
:Maintain a courteous and helpful attitude to residents and potential residents.
:Adhere to Cottonwoods Standard Operating Procedures.
:Sell the value of community features as they relate to the customer needs to close the sale.
:Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms.
:Work to optimize occupancy while maximizing effective leased rent.
:Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
:Maintain thorough product knowledge of the property and that of major competition.
:Accurately prepare and be thoroughly knowledgeable about all lease:related paperwork.
:Maintain prospect traffic and leasing data; assist with other computer data entry as necessary.
:Deliver resident gifts; inspect units to ensure readiness for move:ins.
:Respond to resident request promptly and courteously and to help resolve resident issues.
:Plan, schedule and organize resident functions as needed; assist with planning and hosting of others.
:Audit all lease and renewal files for key controls and bonus submission to the community manager.
:Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
:Assist in monitoring renewals and distribute and follow:up on renewal notices.
:May be required to assist in special projects or activities including due diligence, property
acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.
:Assist in preparing the competitive market survey report as needed.
:To participate in the coordination of community sponsored events.
:Attends and participates in Cottonwoods training programs as required.
:Attendance is an essential job function.
:Other tasks or duties as assigned by supervisor.
Additional Skills and Competencies:
:Leasing, sales, and/or customer service experience is desired.
:Sales:minded individual with strong attention to detail.
:Strong customer
service/satisfaction philosophy.
:Able to meet/exceed sales objectives.
:Excellent organizational skills.
:Excellent follow:up skills and phone.
:Positive attitude, strong work ethic and self:motivation.
:Reliable transportation and a valid dr


• Location: Portland

• Post ID: 25664437 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018