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Posted: Monday, November 6, 2017 7:13 PM

Job DescriptionWe are seeking an account specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany DescriptionVelocity conceptualizes and designs beautiful and highly functional websites and integrated custom payments platform that increases customer engagements over the internet and streamlines revenue collection. In total, we are in the business of streamlining online sales acceleration workflows to achieve better business outcomes for our clients.Velocity empowers small & medium sized businesses to engage customers and take more payments. Founded in 2014 and headquartered in Portland, OR, Velocity is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status


• Location: Portland

• Post ID: 24415432 portland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017